We are looking for a Collection Caller to join our team at Samadhaan Infocom. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.
• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
• Log customer interactions and track follow-ups.
• Offer timely and relevant solutions to resolve customer issues.
• Collaborate with team members to escalate and address more complex concerns.
• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Collection Caller job
Please go through the FAQs to get all answers related to the given Collection Caller job
Can freshers or experienced candidates apply for this Collection Caller role?
Ans : Candidates who have All Education levels with 0-5 years of experience can apply for this Collection Caller role.

What salary is offered for this Collection Caller job?
Ans : The salary for this Collection Caller job ranges between ₹15,000-₹18,000 per month.

What shift and timings does this job follow?
Ans : This Collection Caller job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.

How many vacancies are there for this Collection Caller job?
Ans : There are 5 vacancies for this Collection Caller role.

Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-5 years of experience are eligible to apply for this Collection Caller role. Only female candidates are eligible.

What does the role of Collection Caller involve?
Ans : As a Collection Caller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.

What is the job location for this position?
Ans : The job location for this Collection Caller position is Thane West, Mumbai.

Who is the right fit for this Collection Caller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-5 years of experience is the right fit for this Collection Caller job.

What makes this Collection Caller job a good opportunity?
Ans : This Collection Caller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.

Candidates can call HR for more info.