Cold caller/Telecaller

Full–time

Posted on: 7 days ago

Key Responsibilities
  • Make outbound cold calls to potential and existing customers from the provided database.
  • Inform customers about latest jewellery collections, offers, discounts, and events at the showroom.
  • Maintain and update customer records and call logs in the excel sheet.
  • Follow up with customers regarding festive offers, new launches, and promotions.
  • Handle basic customer queries regarding jewellery products, pricing, and schemes.
  • Coordinate with the sales team for customer appointments and walk-ins.
  • Build and maintain positive relationships with customers to increase repeat visits.

  • Required Skills
  • Strong communication and persuasion skills.
  • Confident speaking ability in Gujarati and Hindi (English is Plus)
  • Good customer handling and relationship-building skills.
  • Basic knowledge of telecalling or sales processes.
  • Ability to handle rejections and maintain a positive attitude.
  • Basic computer knowledge (Excel, CRM, call logs).

Job Types: Full-time, Permanent, Fresher

Pay: ₹120,000.00 - ₹168,000.00 per year

Work Location: In person