About the Opportunity:

We are a dynamic player in the event technology sector, specializing in creating engaging and
immersive event experiences through innovative tech solutions. Operating on-site in India, we
are committed to providing exceptional client servicing and cutting-edge event solutions that
set industry benchmarks.

Role & Responsibilities

• Manage end-to-end client relationships by understanding client needs and translating them
into actionable event strategies related to Exhibitions, Conferences etc.

• Coordinate with cross-functional teams including technical, production, and creative to
ensure timely delivery of event solutions.

• Oversee the planning and execution of events, ensuring all technical aspects align with
client expectations and industry standards.

• Serve as the primary point of contact for clients, addressing queries and resolving issues
promptly.

• Monitor event progress, gather feedback, and develop actionable insights to drive continuous
improvement in service delivery.

• Maintain comprehensive reports and documentation on client interactions and event outcomes.

Skills & Qualifications:

• Must-Have: Proven experience in client servicing and account management within the event
technology, Exhibitions, Conferences or related industry.

• Must-Have: Strong interpersonal and communication skills with a knack for building lasting
client relationships.

• Must-Have: Ability to manage multiple projects simultaneously and coordinate effectively
with diverse teams.

• Preferred: Experience in planning and executing events or large-scale projects, with an
understanding of event tech software and solutions.

• Preferred: Demonstrated problem-solving skills with an analytical mindset and attention to
detail.

• Preferred: Familiarity with client feedback systems and performance metrics to drive service

improvements.