Job Title: Client Relationship Executive / Customer Support Executive

Location: Raipur Employment Type: Full-Time

Job Summary:

We are looking for a proactive and well-spoken Client Relationship Executive to handle client calls, respond to messages, and ensure smooth communication. The ideal candidate should have excellent communication skills, a polite and professional attitude, and the ability to manage client queries efficiently.

Key Responsibilities:

• Handle incoming and outgoing client calls
• Respond to client messages via WhatsApp, email, and social media
• Provide accurate information about products/services
• Maintain proper records of client interactions
• Follow up with prospective and existing clients
• Schedule appointments and coordinate meetings
• Escalate complex queries to the concerned department
• Ensure high levels of client satisfaction

Required Qualifications:

• Graduate in any discipline (preferred)
• 0–3 years of experience in customer service / tele-calling / front desk (Freshers can apply)
• Basic computer knowledge (MS Office, email handling)
• Familiarity with CRM tools is an advantage

Key Skills:

• Excellent verbal and written communication
• Polite, patient, and professional attitude
• Active listening skills
• Time management and multitasking ability
• Problem-solving skills

Compensation:

As per industry standards

Job Type: Full-time

Pay: ₹7,000.00 - ₹10,000.00 per month

Work Location: In person