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Client Relations Officer

india, Delhi, New Delhi

Full–time

Posted on: 4 days ago

Key Responsibilities:
  • Source new sales opportunities through inbound lead follow-up and outbound calls.
  • Learn and effectively communicate the features and benefits of our courses and services.
  • Maintain a professional and positive attitude while interacting with potential customers.
  • Provide detailed explanations of offerings in simple, non-technical terms.
  • Conduct diligent follow-ups to nurture and convert leads into enrollments.
  • Consistently meet and exceed daily, weekly, and monthly sales targets.
  • Maintain accurate and up-to-date records of all leads and customer interactions using CRM tools (preferably LeadSquared).
  • Actively contribute to achieving overall monthly and annual sales goals.
  • Support and participate in sales campaigns, webinars, and promotional activities.

    • Desired Candidate Profile:
  • Graduate/Diploma/Postgraduate in any discipline.
  • Minimum of 1 year experience in sales, pre-sales, or business development (ed-tech preferred).
  • Familiarity with Spoken German courses or a basic understanding of the German language category is an added advantage.
  • Strong communication skills – fluency in Hindi is essential; good command of English is required.
  • Experience using CRM tools such as LeadSquared is preferred.
  • Energetic, self-motivated, and result-oriented with a customer-first attitude.