Please find the JD.

Role- Assistant Manager- Sales

Location- Agartala

Responsibilties:-

• Responsible to achieve daily / weekly / monthly targets as specified by the BM
• Maintain & follow grooming standards as specified in the SOP Manual
• Adhere to Enquiry Management & Booking Process as specified in the SOP Manual
• Responsible to handle enquiries through – Walk in, Telephonic, Email, City PSA & TravelAgents
• Ensure that customer is provided with complete details pertaining to the product & cost
• Responsible for relationship building and servicing the city PSA & TAs
• To maintain query turnaround time as per SOP8. Initiate telesales calls for follow ups & closure of sales bookings
• Responsible to coordinate with service team for post-sale process10. Maintain Daily Sales Report
• Responsible to maintain their enquiries in a database for future follow-ups and to regularlysend emails on new offers
• Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customerinteraction
• Adhere to company policy and systems
• Ensure zero monetary losses by cancellation of liabilities and timely collections

Skills required - -

Travel Sales, Leisure Sales, Holiday Sales, Itinery, Holiday Packages.