Job Title: Customer Service Executive - International Chat Process

Location: Mumbai ( Candidates only from Mumbai location will be considered)

Joining : Immediate Joiners are preferred

shift - 5 days working I 2 rotational week offs

Salary Package : 22k in hand fixed

Key Responsibilities:

• Handle international customer chats/emails regarding queries, issues, and service requests.


• Provide accurate information and effective resolutions within defined timelines.


• Maintain call quality, compliance, and process guidelines.


• Escalate unresolved cases to the appropriate teams when necessary.

Qualification:

• Any Freshers Graduates/ Experienced candidates can apply
• Experience: Freshers and experienced candidates are welcome
• Communication Skills : Excellent verbal communication skills in English.
• Prior experience in an international chat process is preferred; freshers with strong communication may apply.
• Ability to work in rotational shifts.
• Both side cab facilities will be provided ( pickup and drop )

.