Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations. Job Description • May work with highly complex or high profile groups when financial impact will be significant. • Assigns all events turned over to Event Planning team. • Participate actively in the catering menu development process. • Attend Conference & Event Management meetings (daily coordination meeting, 10-day review, room block review, etc.) in the absence of the Conference & Events Manager • Responsible for turned opportunities’ function space and group room blocks. Maintains these inventories to maximize customer satisfaction and revenue opportunities. • Effectively manages customer budgets to maximize revenue and meet customer needs. • Follows all standards, policies and procedures (Core Deliverables, P&Ps, etc.) for the Conferences & Events team. • Prepare EOs as per discussion with customers ensuring that all details are recorded to enable smooth execution of the event by the Operations team • Review all EO’s prepared by direct reports to ensure conference and event details are recorded clearly. • Reviews staffing levels to ensure that guest service and planning needs are met. • Leads execution of activities to support the Conferences & Events strategy. • Works with team to review scheduled events and troubleshoot potential challenges/conflicts; communicates these (as necessary) with the appropriate hotel departments. • Leads discussions to review event complexity and proactively avoid service challenges and failures. • Ensures the hotel is apprised of all groups that will impact hotel operations. Qualifications • Bachelor’s Degree • Minimum 2 years of experience in a similar role • Excellent reading, writing and oral proficiency in English language • Proficient in MS Excel, Word, & PowerPoint Additional Information • WHAT IS IN IT FOR YOU: • Come As You Are • Work With Purpose • Grow, Learn and Enjoy • Explore Limitless Possibilities