Job Summary:

The Anlst Business Resiliency supports enterprise‑wide resiliency and recovery efforts by executing assessment activities, maintaining continuity plans, and ensuring our technology and business operations can respond effectively to disruptive events. This role requires strong analysis, attention to detail, cross‑functional collaboration, and the ability to translate risk findings into actionable insights. You will partner with Technology, Operational Risk, Cybersecurity, and Business Units to strengthen The Hartford’s resilience posture.

Key Responsibilities

Resiliency Governance & Program Support

• Support the implementation of resiliency and recovery strategies, policies, and frameworks aligned to enterprise standards.
• Maintain Resiliency restoration gameplans, application recovery documentation, and required evidence for audits or regulatory review.
• Assist in ensuring compliance with resiliency requirements and internal policies.

Risk Assessment & Business Impact Analysis

• Conduct Business Impact Assessments (BIAs) and resiliency maturity assessments with business and technology partners.
• Validate recovery requirements (RTO/RPO) and identify resiliency gaps or improvement opportunities.
• Analyze DR/Cyber validation outcomes for remediation planning.

Business Continuity & Disaster/Cyber Recovery Support

• Assist in developing and updating business continuity and disaster recovery documentation.
• Support scenario-based tabletop exercises and continuity simulations, including planning, documentation, and partner coordination.
• Collaborate with Technology, Operational Risk, and Cyber teams to ensure alignment between business resiliency needs and technical recovery capabilities.

Reporting, Metrics & Continuous Improvement

• Prepare routine resiliency dashboards, operational metrics, and leadership reporting packages.
• Track remediation actions, risk acceptances, testing cycles, and compliance milestones.
• Recommend enhancements to resiliency processes, tools, and governance routines.

Stakeholder Engagement & Training

• Provide guidance and support to business partners on resiliency standards, expectations, and best practices.
• Assist in delivering training and awareness content related to resiliency and recovery.

Required Skills & Qualifications

• 2–4 years of experience in business resiliency, risk management, IT operations, DR/BCP, cyber, or related fields.
• Experience with understanding business processes, DR/CR testing, continuity planning, or resiliency frameworks.
• Experience with Generative AI (Gen AI) and Agentic AI.
• Familiarity with cloud resiliency concepts and recovery classifications (e.g., Gold/Silver tiers from enterprise standards).
• Proficiency in Microsoft Office Suite and governance platforms (e.g., ServiceNow, myTechExpress).
• Strong analytical and problem‑solving skills.
• Clear, professional communication (written & verbal).
• Ability to manage multiple priorities and meet deadlines.

Skills & Competencies

• Critical thinking and structured analysis
• Stakeholder management and relationship building
• Strong documentation discipline
• Attention to detail and audit readiness