About The Role

We are looking for an experienced and analytical Business Analyst & Operations professional to join our team at Heads Up For Tails. This role requires a strong understanding of retail business operations, data-driven decision-making, and cross-functional coordination. The ideal candidate will analyze business performance, optimize replenishment cycles, and support operational efficiency across franchise.

Key Responsibilities/What You Will Do

• Franchise Coordination:

Serve as the primary point of contact for franchise stores, ensuring smooth communication, operational support, and timely resolution of queries or issues.

• Inventory & Replenishment Management:

Monitor stock levels across franchise stores, analyze sales trends, and coordinate with supply chain teams to ensure timely and accurate replenishment cycles.

• Data Analysis & Reporting:

Collect, analyze, and interpret sales and operational data using Excel and Power BI to generate actionable insights and performance dashboards for decision-making.

• Business Operations Support:

Assist in implementing and monitoring operational processes, ensuring adherence to SOPs, and supporting initiatives aimed at improving franchise performance and efficiency.

• Cross-Functional Collaboration:

Work closely with merchandising, supply chain, finance, and IT teams to streamline operations, enhance store performance, and address franchise requirements effectively.

• Compliance & Documentation:

Maintain accurate franchise data, reports, and records while ensuring compliance with company policies, brand standards, and operational guidelines.

Qualifications & Skills/What You Need

• Bachelor’s degree in business administration, Commerce, or a related field.
• 3+ years of experience in business analysis or retail operations.
• Strong analytical and communication skills with an ability to translate data into actionable

insights.

• Hands-on experience with MS Excel (Advanced Functions) and Power BI.

You Will Feel Right At Home With Us If

• You have strong communication, data analysis and collaboration skills.
• You are passionate about pets and love innovating.

About Us

At Heads Up For Tails, we don’t just cater to pets; we celebrate them as family.

We have over 100+ stores across 20 cities, hosting 5000+ India-first, category-defining products, all thoughtfully designed to bring joy, comfort, and well-being to our furry companions. Founded with a deep passion for improving the lives of pets and their families, HUFT has grown to become India’s most loved pet care brand.

Our Mission

To create and curate innovative products and services that bring joy to pets and their family, one home at a time.

Our Culture

We are driven by a core set of values: kindness, innovation, collaboration, and inclusivity. Whether it’s designing our products, interacting with customers, or building our team, everything we do is guided by these principles.

Why Work with HUFT?

• Be part of a fast-growing company in one of India’s most exciting markets—pet care.
• Thrive in a collaborative and dynamic environment where creativity and ownership is

celebrated.

• Grow with a purpose-driven organization that champions the well-being of our furry

family members.

• Work with a team of passionate individuals who share your love for pets.

What We Offer

As Part Of Our Pack, You’ll Enjoy

• A collaborative,supportive, and pet-friendly work environment.
• Opportunities to innovate and solve meaningful and complex challenges in the pet care

space.

• The chance to make a real difference in the lives of pets and their families.
• Medical Insurance/Perks

Skills: franchise,business operations,data analysis