JOB OBJECTIVETo manage and coordinate all administrative functions at Lokmitra Ventures, ensuring smooth daily operations, high-quality facility upkeep, and efficient resource allocation to support the branch's business objectives. ROLE AND RESPONSIBILITIES Office Management: Oversee the daily upkeep of the premises, including cleanliness, security, and repairs. Vendor & Procurement: Manage relationships with external suppliers for office stationery, pantry items, and equipment maintenance. Asset Management: Maintain an inventory of company assets (laptops, furniture, vehicles) and ensure they are in good working condition. Travel & Logistics: Organize travel bookings, hotel accommodations, and local transport for visiting executives or staff on duty. Petty Cash & Expenses: Manage the branchs petty cash for small daily expenses and verify utility bills (electricity, internet, water) before payment. Safety & Security: Ensure compliance with health and safety standards, including fire safety equipment and CCTV monitoring. Recruitment & Onboarding: Draft job ads, screen resumes, schedule interviews, and conduct joining formalities for new hires. Payroll & Attendance: Track daily attendance and leaves (using systems like Biometric or HRIS) and provide verified data to Finance for monthly salary processing. Employee Records: Maintain secure physical and digital files for all staff, including contracts, ID proofs, and performance reviews.KEY RESULT AREAS (KRAS) Maintain zero stock-out instances for essential office supplies through a monthly audit. Achieve 100% accuracy in the fixed asset register with quarterly physical verification. Maintain 99% uptime for critical branch infrastructure (AC, UPS, Internet, Printers). Target: Ensure 100% resolution of maintenance tickets within a 24-hour turnaround time (TAT). Achieve zero discrepancies in daily petty cash reconciliation and branch suspense accounts. Target: Ensure 100% of vendor invoices are processed and cleared within 7 working days of receipt. Zero security breaches or safety incidents reported due to administrative negligence Maintain a 90% internal customer satisfaction score (derived from staff feedback surveys). Recruitment Efficiency: Achieve 100% fulfillment of approved vacancies within the standard Turnaround Time (TAT). Onboarding & Lifecycle: Complete 100% of documentation, background checks, and induction programs for new hires within their first week. Payroll & Attendance Accuracy: Ensure 0% error rate in monthly attendance reports and leave management submitted for payroll processing.KEY PERFORMANCE INDICATORS (KPIS) Operating Budget Adherence: Maintain monthly branch administrative spending within the allocated budget. Asset Management Accuracy: Achieve 100% reconciliation between the physical asset count and the Fixed Asset Register (FAR) during monthly audits. Infrastructure Uptime: Ensure 99.5% uptime for essential branch utilities (Electricity, Water, HVAC, and Internet) during business hours. Maintenance TAT (Turnaround Time): Resolve 100% of internal maintenance tickets within 24 hours; emergency repairs (leaks/power) within 2 hours. Vendor Compliance: Ensure 100% of vendor contracts (AMCs) and service level agreements (SLAs) are renewed 15 days prior to expiry. Maintain a minimum score of 95% in weekly branch cleanliness and sanitation audits. Security Incident Rate: Maintain Zero unauthorized access incidents or security breaches per quarter. Statutory Compliance Score: Achieve a 100% "Zero-Penalty" score in all local labor law audits (Shop & Establishment Act, PF, ESIC, Professional Tax). Payroll Accuracy: Ensure 100% error-free attendance and leave data submission to the central payroll team before end of every month. Onboarding Efficiency: Complete the 100% "Day One" checklist (Biometrics, Workstation, ID Card, Welcome Kit) for branch hires before 11:00 AM on their first day. Employee Records Management: Maintain 100% updated digital and physical personnel files, ensuring zero missing documents (KYC, Education, Experience letters). QUALIFICATIONS AND EDUCATION REQUIREMENTS A Bachelors degree is the mandatory minimum. Preferred fields include Human Resources (BBA-HR), Business Administration, or Commerce (B.Com). Experience: Typically requires 13 years of experience in a general office administration or HR assistant role.PREFERRED SKILLS Excellent leadership, negotiation, and strategic thinking abilities. HRMS & Admin Tools Advanced MS Office. Excellent leadership, negotiation, and strategic thinking abilities. Proven ability to work cross-functionally. Excellent communication and presentation skills. Highly motivated, result-oriented, and goal-driven.