Booking Coordinator

india, Delhi, New Delhi

Full–time

Posted on: 19 hours ago

We have Resort at Jim Corbett with 64 Rooms; we do Destination Wedding. Corporate Events. MICE, FIT/Groups. We are looking Female/Male Team members who will manage our booking. Who is having Software knowledge to manage booking/Generate Room booking. Send mail to client for booking confirmation. Inform our resort team about Client Stay details (CP, AP, MAP.) , Making Complete sheet of Reservation. connect with client for booking/Stay and Feedback. We are looking only experienced Person who is having reservation experience. who is ready to travel also.

Booking Optimization: Monitor future room/table availability to maximize revenue and occupancy rates.
Customer Communication: Manage high-volume inquiries via email, telephone, and online aggregators promptly.
System Management: Utilize Property Management Systems (PMS), channel managers, and POS systems.
Group Reservations: Coordinate group bookings with Sales and Front Office departments.
Revenue Collaboration: Work with revenue teams to set and adjust rates based on demand.
Quality Assurance: Handle cancellations, no-shows, and maintain customer profiles to ensure accuracy.

Key responsibilities include handling guest inquiries, managing channel inventory (OTAs, GDS), optimizing pricing, and ensuring accuracy in booking records to improve customer