About the Role

The Customer Service Associate will be responsible for engaging with customers through chat processes, ensuring their queries are addressed efficiently.

Responsibilities

• Handle customer inquiries through chat.
• Provide accurate information and support to customers.
• Maintain a high level of customer satisfaction.

Qualifications

• Graduate freshers and HSC with experience can apply (Commerce & Arts can Apply).

Required Skills

• Excellent verbal and written communication skills.
• Basic computer knowledge.

Preferred Skills

• Experience in customer service is a plus.

Pay range and compensation package

• Details regarding the pay range or salary will be discussed during the interview process.

Equal Opportunity Statement

Firstsource follows a fair, transparent, and merit-based hiring process. We are committed to diversity and inclusivity in our workforce.

Location

FIRSTSOURCE 1st Floor, Athena Building, Recruitment Team Nearby Prism Tower, Goregaon West 400090

SHIFTS

5 Days Working & 2 Rotational Week Off

Transport boundary

• Western line- Church gate to Virar.
• Central line- CST to Thane [MAIN CITY].
• Harbour line- CST to Vashi.

Documents Required

• Educational documents (all originals).
• Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement).
• Aadhar card, PAN card.

Interested candidates please share your resume on what's app or call on 7387440806 or Mail CV on mabel.patil@firstsource.com

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.