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Backoffice Exec- coordination with South team

Full–time

Posted on: 3 days ago

  • Experience: 1 year -max 3 year experience
  • Should have good Excel knowledge
  • Candidates should be able to speak the south languages like, Malyalum, Telgu, Tamil, Kannada. For coordinating with south team.
  • Designation: Senior Executive
  • Location: Thane
  • Weekly off: Sunday
  • Shift Timing: Regular
  • Maximum Budget: 3.6L
  • JD: given below

    • PURPOSE OF JOB

    The ATM Back Office Coordinator will be a part of ATM Deployment and Support Hub (For IAD & WLA) and is responsible for conducting Data validation of approved shops for ATM deployment, ensuring clear possession of sites in stipulated time, maintaining healthy relationships with franchise/shop owners, coordinating with shop owners for uninterrupted power supply, agreement and managing various back-office tasks to support ATM projects. This role requires data validation skills, attention to detail, and the ability to analyze data for identifying areas of improvement.

    KEY RESPONSIBILITIES

    1. Data Validation and Site Possession:
  • Conduct data validation of approved shops for ATM deployment, ensuring accurate and up-to-date information.
  • Verify possession status of sites to initiate ATM deployment promptly.
  • Ensure possession quality to prevent delays or complications during the project.

    • 2. Relationship Management:
  • Maintain a positive and professional relationship with franchise/shop owners to facilitate smooth project execution.
  • Address their concerns and provide timely updates on project progress.
  • Coordinate with shop owners for the installation of permanent meters to ensure uninterrupted power supply for ATMs.

    • 3. Security Deposit and Agreement Execution:
  • Collect security deposits from Franchisee within the stipulated timelines.
  • Coordinate with legal teams and shop owners to ensure timely execution of agreements before the ATM goes live with cash transactions.

    • 4. Project Data Management:
  • Maintain accurate and updated data of all running projects, including shop details, possession status, agreements, and security deposits.
  • Analyse project data to identify trends, concerns, and areas for improvement.
  • Publish project dashboards to provide visibility and transparency to stakeholders.

    • 5. Analytical Skills:
  • Utilize data analytical skills to identify concern areas and propose appropriate solutions.
  • Conduct periodic reviews and analysis of project data to assess performance and suggest improvements.
  • Collaborate with cross-functional teams to implement data-driven strategies for enhanced efficiency and success.

    • 6. Reporting and Analysis:
  • Prepare regular reports on ATM performance, transaction volumes, revenue, Non Transacting ATM analysis and other KPIs.
  • Publish Daily / Weekly / Fortnightly / Monthly management reports and review with Regional/Zonal Heads.