Role Overview:
As an Associate Manager - Email Marketing Operations at WebMD Health Corp., you will be responsible for leading and optimizing email marketing initiatives. Your role will involve extensive experience with Salesforce Marketing Cloud (SFMC) or similar platforms, proficiency in SQL, and the ability to translate complex business needs into actionable technical solutions. You will excel in cross-functional collaboration, process optimization, and team leadership to drive efficiency and effectiveness across all email marketing operations.

Key Responsibilities:
- Design and implement reusable and scalable solutions to document business rules, product requirements, and work instructions.
- Identify operational gaps and develop automated solutions to enhance productivity and efficiency.
- Utilize advanced SQL queries, automations, and data flows within SFMC to create scalable and efficient marketing solutions.
- Act as a liaison between business stakeholders and technical teams, translating business needs into detailed requirement documents.
- Utilize project management tools such as Workfront, JIRA, or YouTrack to oversee project workflows, task tracking, and resource allocation.
- Lead and mentor a team of email marketing professionals, fostering a culture of continuous learning and upskilling.
- Analyze key performance indicators (KPIs) related to email deliverability and engagement, providing insights and recommendations for improvement.

Qualifications Required:
- Advanced experience with Salesforce Marketing Cloud (SFMC) or similar email platforms.
- Proficiency in project management systems (e.g., Workfront, JIRA, YouTrack) for workflow management and task tracking.
- Excellent communication skills with the ability to convey complex information clearly to stakeholders.
- Proven ability to translate business needs into comprehensive requirement documents for technical teams.
- Proficient in identifying business gaps and implementing scalable, automated solutions to enhance productivity.
- Ability to multitask in a fast-paced environment, demonstrating responsibility and results-driven focus.
- Experience in leading teams, resolving conflicts, and conducting team meetings. Role Overview:
As an Associate Manager - Email Marketing Operations at WebMD Health Corp., you will be responsible for leading and optimizing email marketing initiatives. Your role will involve extensive experience with Salesforce Marketing Cloud (SFMC) or similar platforms, proficiency in SQL, and the ability to translate complex business needs into actionable technical solutions. You will excel in cross-functional collaboration, process optimization, and team leadership to drive efficiency and effectiveness across all email marketing operations.

Key Responsibilities:
- Design and implement reusable and scalable solutions to document business rules, product requirements, and work instructions.
- Identify operational gaps and develop automated solutions to enhance productivity and efficiency.
- Utilize advanced SQL queries, automations, and data flows within SFMC to create scalable and efficient marketing solutions.
- Act as a liaison between business stakeholders and technical teams, translating business needs into detailed requirement documents.
- Utilize project management tools such as Workfront, JIRA, or YouTrack to oversee project workflows, task tracking, and resource allocation.
- Lead and mentor a team of email marketing professionals, fostering a culture of continuous learning and upskilling.
- Analyze key performance indicators (KPIs) related to email deliverability and engagement, providing insights and recommendations for improvement.

Qualifications Required:
- Advanced experience with Salesforce Marketing Cloud (SFMC) or similar email platforms.
- Proficiency in project management systems (e.g., Workfront, JIRA, YouTrack) for workflow management and task tracking.
- Excellent communication skills with the ability to convey complex information clearly to stakeholders.
- Proven ability to translate business needs into comprehensive requirement documents for technical teams.
- Proficient in identifying business gaps and implementing scalable, automated solutions to enhance productivity.
- Ability to multitask in a fast-paced environment, demonstrating responsibility and results-driven focus.
- Experience in leading teams, resolving conflicts, and conducting team meetings.