Associate - Chat Support

We are seeking a skilled Chat Support Associate to handle customer inquiries, resolve issues efficiently, and contribute to the team with basic data analysis skills.
Responsibilities:

• Respond promptly to customer queries through live chat
• Provide accurate information on products and orders
• Collaborate with internal teams for swift resolutions
• Maintain accurate customer records

You will also be expected to handle multiple chats smoothly, share basic reports and customer feedback with the team, and possess strong written communication skills.