Develop and implement effective CRM strategies to enhance customer engagement and retention.
Manage and maintain accurate records of customer interactions and transactions.
Collaborate with cross-functional teams to resolve customer complaints and issues.
Analyze customer data to identify trends and areas for improvement.
Provide exceptional customer service through various channels, including phone, email, and social media.
Stay up-to-date with industry trends and best practices in CRM.

Job Requirements
Strong understanding of customer relationship management principles and practices.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a rapid-paced setting and meet deadlines.
Proficiency in CRM software and Microsoft Office applications.
Robust analytical and organizational skills with attention to detail.
Ability to build solid relationships with customers and internal stakeholders.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before