Amazon Specialist : Job description

1. Marketplace Management:

• Develop and implement strategies to optimize listings on third-party marketplaces like Amazon, Blinkit. Flipkart
• Manage the relationship with key marketplace partners to maximize sales potential.
• Monitor and analyse marketplace performance metrics (traffic, conversion rates, sales, etc.) to identify opportunities for growth.
• Ensure compliance with marketplace policies and guidelines.
• Coordinate with the inventory and logistics teams to ensure product availability and timely order fulfilment.

2. Customer Experience for the brand:

• Ensure a high level of customer satisfaction by overseeing customer service processes, including returns, exchanges, and inquiries.
• Implement customer feedback mechanisms to continuously improve the shopping experience.
• Manage the product review process on marketplaces to maintain a positive brand reputation.

3. Reporting and Analysis

• Prepare and present regular performance reports to senior management, highlighting key metrics and growth opportunities.
• Use data analytics tools to track and report on e-commerce KPIs, such as sales, conversion rates, AOV (Average Order Value), and customer acquisition costs.
• Conduct competitive analysis to stay informed of industry trends and competitor activities.

Preferred candidate profile

We are looking for an experienced candidate for Amazon Specialist position, who would be responsible for managing and optimizing sales on out third-party marketplaces (Amazon, Blinkit, Flipkart, Zepto etc.). This role focuses on driving sales growth, improving the user experience, and maximizing the overall performance of the digital channels.

Education/Qualification:- Any MBA / Graduate

Experience - 2 years +

Job Type: Full-time

Pay: ₹300,000.00 - ₹700,000.00 per year

Experience:

• total work: 2 years (Required)

Work Location: In person