AI Native Ops Expert-Director/AVP/VP

EOSGlobe is transforming into an AI-First organisation, and we’re looking for an AI-Native Operations Expert to lead this journey. This role is all about driving automation, re-engineering processes, and embedding AI into every aspect of BPM service delivery. You’ll be the change agent who ensures efficiency, scalability, and measurable impact.

NO of Requirements - 3

What You’ll Do

· Lead AI-first transformation initiatives across BPM operations.

· Re-engineer processes using AI, ML, and automation tools.

· Collaborate with leadership and strategy teams to align transformation goals.

· Define KPIs, track financial impact, and report progress to senior leadership.

· Partner with clients to showcase AI-driven efficiency and revenue growth.

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What We’re Looking For

· Strong expertise in AI, ML, RPA, and automation technologies.

· Proven track record in process transformation and digital adoption.

· Deep understanding of BPM industry dynamics and client delivery models.

· Exceptional leadership, communication, and stakeholder management skills.

· Analytical mindset with ability to measure impact on financials and KPIs.

Designation: Director/AVP/VP

CTC: 24 Lac – 36 Lac pa

Immediate Joiners preferred