Role Overview

The Program Manager – OSAT is responsible for leading large, complex customer programs from concept through high-volume manufacturing. This role serves as the single point of accountability for program execution—integrating customer requirements, engineering development, supply chain, and factory operations to ensure on-time, on-cost, and on-quality delivery.

A major focus of this position is operations readiness for new products (NPI to HVM transition), including capacity planning, qualification, ramp management, and alignment of cross-functional teams within an outsourced semiconductor assembly and test environment.

Key Responsibilities

Program Leadership & Execution

· Own end-to-end execution of multiple customer programs within the OSAT business unit.

· Act as the primary interface between customers and internal organizations (Technology Development, Factory NPI and Process Engineering, Operations/Manufacturing, Quality, Supply Chain, and Finance).

· Develop and maintain integrated program schedules, milestones, and deliverables.

· Drive structured program governance: stage gates, risk reviews, and executive reporting.

· Manage program financials including cost optimisation models, margins, and change management.

Customer Engagement

· Lead customer technical and business reviews, ensuring alignment on scope, schedule, and performance.

· Translate customer requirements into actionable internal plans.

· Manage customer escalations and ensure rapid issue resolution.

· Support commercial teams in RFQs, SOWs, and new business opportunities.

Operations Readiness & NPI

· Lead NPI to HVM transition activities including:

o Factory readiness (equipment, capacity, tooling, materials)

o Qualification planning (DOE, reliability, process validation)

o Yield ramp strategies and learning cycles

· Coordinate process development, product engineering, and manufacturing teams.

· Ensure BOM, process flows, test programs, and quality controls are production-ready.

Cross-Functional Coordination

· Chair core team meetings and drive accountability across functions.

· Manage risk registers, mitigation plans, and contingency strategies.

· Partner with Industrial Engineering on line design, cycle time, and capacity modeling.

· Align with Quality on customer qualifications, audits, and compliance.

Continuous Improvement

· Establish program management best practices, KPIs, and dashboards.

· Drive lessons-learned and standardization across programs.

· Support digitalization of program tracking and factory execution.

Required Qualifications

· Bachelor’s degree in Engineering (Electrical, Mechanical, Materials, Industrial) or related field.

· 8+ years of experience in semiconductor manufacturing, OSAT, or advanced packaging.

· 5+ years in program/project management with direct customer ownership.

· Proven experience with:

o New Product Introduction (NPI) and HVM ramp

o Assembly & Test processes (wire bond, flip chip, WLCSP, BGA, SiP, etc.)

o Semiconductor quality systems (APQP, FMEA, Control Plans, 8D)

· Strong knowledge of:

o Manufacturing operations, capacity planning, and yield management

o Supply chain coordination and material readiness

o Cost modeling and program financial management

· Excellent stakeholder management and communication skills.

· Ability to influence cross-functional teams without direct authority.

Preferred Qualifications

· Master’s degree in Engineering, Operations, or MBA.

· Experience working directly in an OSAT or IDM ATM environment.

· PMP / PgMP / PRINCE2 certification.

· Hands-on background in:

o Package development and reliability qualification

o Test engineering and product bring-up

o Factory automation and MES systems

· Experience with Tier-1 global customers in mobile, automotive, HPC, or networking.

· Six Sigma Green/Black Belt certification.

Key Competencies

· Customer-centric mindset

· Structured problem solving

· Executive communication

· Risk & change management

· Technical depth with business acumen

· High sense of ownership and urgency

· Cross-cultural collaboration

Success Metrics

· On-time program milestone achievement

· Yield and quality targets at ramp

· Customer satisfaction scores

· Cost and margin adherence

· Effective NPI → HVM transitions

· Zero major launch escapes