Job Description: Accounts Receivable (AR) Director

Position Overview

The Accounts Receivable (AR) Director is responsible for leading and overseeing the organization’s end-to-end receivables function, ensuring efficient cash collection, strong credit management, and optimized working capital performance. The role focuses on strategic leadership, automation, process improvement, and stakeholder collaboration to enhance cash flow and reduce credit risk.

Key Responsibilities

• Lead and manage the global/accounts receivable function and collections strategy.
• Develop and implement AR policies, credit control procedures, and collection frameworks.
• Monitor receivable aging, DSO (Days Sales Outstanding), and cash flow performance.
• Drive timely invoicing, collections, dispute resolution, and reconciliation processes.
• Collaborate with Sales, Finance, and Operations teams to improve billing accuracy.
• Establish strong internal controls and compliance with accounting standards.
• Oversee customer credit assessments and risk management practices.
• Prepare AR dashboards, MIS reports, and executive-level financial insights.
• Manage external audits related to receivables and revenue recognition.

Leadership & Strategy

• Build and lead high-performing AR and collections teams.
• Define KPIs and performance metrics aligned with organizational goals.
• Drive continuous process improvements and operational excellence.
• Partner with senior leadership to improve working capital efficiency.
• Develop long-term receivables and credit management strategies.

Automation & Systems Responsibilities

• Implement automation tools for invoicing, collections, and cash application.
• Optimize ERP systems (Odoo, SAP, Oracle, NetSuite, or similar) for AR processes.
• Leverage AI and analytics for predictive collections and credit risk monitoring.
• Implement automated reminders, dispute tracking, and reporting workflows.
• Ensure seamless integration between billing, CRM, and accounting systems.

Qualifications & Experience

• CA / CPA / MBA Finance or equivalent professional qualification preferred.
• 12+ years of experience in Accounts Receivable or Order-to-Cash (O2C) leadership roles.
• Proven experience managing large AR teams and complex customer portfolios.
• Strong expertise in credit risk management and collections strategy.
• Experience with ERP implementations or finance transformation projects.

Technical Skills

• ERP Systems (Odoo, SAP, Oracle, NetSuite, or similar)
• Advanced Excel and financial analytics tools
• AR automation and workflow tools
• Power BI/Tableau or similar reporting platforms
• Revenue recognition and accounting compliance knowledge

Soft Skills

• Strategic leadership and decision-making
• Strong negotiation and stakeholder management
• Excellent analytical and problem-solving skills
• Effective communication and team leadership
• Process improvement and change management mindset

Key Performance Indicators (KPIs)

• Reduction in Days Sales Outstanding (DSO)
• Improvement in collection efficiency ratio
• Reduction in overdue receivables
• Accuracy and timeliness of invoicing
• Cash flow improvement and working capital optimization

Reporting Structure

Reports to: Chief Financial Officer (CFO) / Finance Director

Team Managed: Accounts Receivable, Billing, and Collections Teams

Location & Work Mode

Location: Gurgaon Office

Work Mode: On-site- US shift (position working with US Team)