Job Title Accountant cum Telecaller Customer Care Job Summary We are seeking a detail-oriented and customer-focused individual to fill the role of Accountant cum Telecaller in our Customer Care team The successful candidate will be responsible for managing financial transactions maintaining accurate records and providing exceptional customer service via phone and other channels Key Responsibilities - Accounting - Manage and maintain accurate financial records including invoicing payments and reconciliations - Prepare and review financial reports statements and other documents as required - Ensure compliance with accounting standards and regulatory requirements - Telecalling Customer Care - Handle inbound and outbound customer calls responding to queries and resolving issues in a timely and professional manner - Provide excellent customer service addressing customer concerns and improving overall customer experience - Update customer information track interactions and follow up on pending issues - Additional Responsibilities - Collaborate with internal teams including sales operations and finance to ensure seamless customer experience - Identify and escalate customer complaints or issues to relevant teams for resolution - Maintain accurate records of customer interactions transactions and feedback Requirements - Education Bachelor s degree in Accounting Finance or related field - Experience 1-3 years of experience in accounting and customer care telecalling - Skills - Strong accounting knowledge and skills including financial reporting and analysis - Excellent communication interpersonal and customer service skills - Ability to work in a fast-paced environment prioritizing multiple tasks and meeting deadlines - Proficiency in accounting software and CRM systems What We Offer - Competitive salary and advantages package - Opportunities for professional growth and development - Collaborative and dynamic work environment If you re a motivated and detail-oriented individual with a passion for customer service and accounting we d love to hear from you Apply now with your resume and a brief introduction Job Type Part time Pay 8 311 47 - 29 971 49 per month Expected hours 30 per week Work Location Remote