RailOne: India’s New “Super‑App” for Rail Travel

Union Railway Minister Ashwini Vaishnaw officially launched the RailOne app at an event celebrating the 40th Foundation Day of the Centre for Railway Information Systems

vaibhavi kadam

a month ago

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🌟 Key Features

  • All‑in‑one access: Users can manage reserved and unreserved ticketing, platform tickets (with 3% discount), live train tracking, PNR info, coach positions, refunds, grievance redressal (Rail Madad), e‑catering, porter hire, and last‑mile taxi services—all via one app

  • Seamless login: Supports mPIN and biometric login, plus single sign-on with existing IRCTC/RailConnect/UTS credentials, or guest access via mobile OTP

  • Digital wallet: Includes the R‑Wallet for payments, with 3% savings on unreserved/platform tickets

  • Intuitive UI: Designed for multilingual support and a clean, user-friendly interface

  • Modern PRS coming Dec 2025: The revamped Passenger Reservation System is slated for December rollout. It’ll handle up to 150,000 bookings and 4 million enquiries per minute, including advanced features like seat selection, fare calendars, and specialized support for Divyangjan, students, and patients

  • Backend boost: The new PRS will be agile, multilingual, and backed by a tenfold capacity increase

    🎯 Why It Matters

    • Improved convenience: Features like real-time tracking, refunds, porter & taxi services make rail travel smoother and more user‑centric.

    • Simplifies travel: Users no longer need a clutter of railway apps—it unifies IRCTC Rail Connect, UTS, NTES, Rail Madad, and e‑catering—all under one roof

    • Enhanced infrastructure: The launch ties into PM Modi’s vision of modernizing Indian Railways through tech and capacity upgrade