RailOne: India’s New “Super‑App” for Rail Travel

🌟 Key Features

• All‑in‑one access: Users can manage reserved and unreserved ticketing, platform tickets (with 3% discount), live train tracking, PNR info, coach positions, refunds, grievance redressal (Rail Madad), e‑catering, porter hire, and last‑mile taxi services—all via one app

• Seamless login: Supports mPIN and biometric login, plus single sign-on with existing IRCTC/RailConnect/UTS credentials, or guest access via mobile OTP

• Digital wallet: Includes the R‑Wallet for payments, with 3% savings on unreserved/platform tickets

• Intuitive UI: Designed for multilingual support and a clean, user-friendly interface

• Modern PRS coming Dec 2025: The revamped Passenger Reservation System is slated for December rollout. It’ll handle up to 150,000 bookings and 4 million enquiries per minute, including advanced features like seat selection, fare calendars, and specialized support for Divyangjan, students, and patients

• Backend boost: The new PRS will be agile, multilingual, and backed by a tenfold capacity increase

  🎯 Why It Matters

  • Improved convenience: Features like real-time tracking, refunds, porter & taxi services make rail travel smoother and more user‑centric.

  • Simplifies travel: Users no longer need a clutter of railway apps—it unifies IRCTC Rail Connect, UTS, NTES, Rail Madad, and e‑catering—all under one roof

  • Enhanced infrastructure: The launch ties into PM Modi’s vision of modernizing Indian Railways through tech and capacity upgrade