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Outlook Down in the UK Today? Here's What You Need to Know About the Microsoft Outlook Outage

Outlook Email Not Working? You're Not Alone

If you woke up this morning in the UK and found yourself staring at a blank screen or a frustrating error message while trying to access your Outlook email, you're not the only one. As of July 10, 2025, thousands of users across the UK are reporting issues with Outlook.com, including login failures, email disruptions, and licensing errors.

This sudden outage has left many wondering: Is Outlook down again? Let’s break down what’s happening, why it’s trending, and what you can do right now.

What’s Happening With Microsoft Outlook Today?

• Outage Time: Reports began flooding in around 5:00 AM BST.

• Scope: Over 200 outage reports logged within hours.

• Main Issue: Users are receiving messages stating their Microsoft Outlook license is not valid, despite having active subscriptions.

• Impact: Both sending and receiving emails are failing across platforms, including Outlook and Gmail (when connected to Exchange accounts).

Why This Is Trending Right Now

The outage is trending due to its timing and scale. As UK professionals began their workday, many found themselves locked out of their Outlook email accounts, unable to send or receive critical communications. Social media platforms and forums lit up with complaints and confusion.

This isn’t the first time Microsoft has faced such issues in 2025. Earlier this year, similar licensing glitches affected Microsoft 365 Family accounts, causing widespread disruptions.

Common Errors Users Are Seeing

• “Your license is not valid.”

• “Something went wrong.”

• “Unable to log in to Outlook.com.”

• “Exchange email not syncing.”

These errors are not due to user mistakes or expired subscriptions. They stem from a Microsoft-side licensing glitch, which falsely flags active accounts as inactive.

How to Check If Outlook Is Down

Here are a few ways to verify the status of Outlook.com:

• Monitor outage tracking platforms for real-time reports.

• Check the Microsoft 365 Service Health Dashboard.

• Follow official Microsoft communication channels for updates.

What You Can Do Right Now

While Microsoft works on resolving the issue, here are some steps you can take:

1. Restart Outlook: Close and reopen the app.

2. Sign Out and Back In: Refresh your login session.

3. Clear Browser Cache: If using webmail, this may help.

4. Use Alternative Email: If urgent, switch to another platform temporarily.

5. Stay Updated: Monitor official Microsoft channels for resolution updates.

Impact on Businesses and Professionals

This outage is particularly disruptive for:

• Remote workers relying on Outlook for daily communication.

• Businesses using Microsoft 365 for client interactions.

• IT teams managing Exchange servers and email flows.

The licensing error has created a ripple effect, impacting not just Outlook but also Exchange-based email services across platforms.

Why This Is Trending Right Now

The Microsoft Outlook outage is trending due to:

• High user volume affected during peak work hours.

• Recurring reliability issues with Microsoft 365 in 2025.

• Social media amplification, with users sharing screenshots and error messages.

• News coverage highlighting the scale and impact of the issue.

This incident highlights ongoing concerns about the stability of cloud-based email services, especially when tied to licensing systems that can glitch unexpectedly.

FAQ Section

Q1: Is Outlook down in the UK today?
Yes, as of July 10, 2025, Outlook is experiencing a widespread outage due to a licensing error.

Q2: Why can't I log in to Outlook.com?
Users are seeing “license not valid” errors due to a backend Microsoft issue, not because of expired subscriptions.

Q3: Is Microsoft fixing the problem?
Yes, Microsoft is aware and working on a fix. Updates are expected via their official service dashboard and communication channels.

Q4: Can I still access my emails?
Currently, sending and receiving emails is disrupted. You may try restarting the app or using an alternative email platform temporarily.

Q5: Is this affecting Gmail too?
Only Gmail accounts connected to Exchange servers are affected. Regular Gmail users are not impacted.

Final Thoughts

The Outlook down situation in the UK today is a stark reminder of how dependent we are on digital communication tools. While Microsoft works to resolve the licensing glitch, users are advised to stay calm, follow troubleshooting steps, and monitor official updates.

If you're affected, know that you're not alone—and that this issue is on Microsoft's radar. Hopefully, a fix is just around the corner.