Job Summary

We are looking for a proactive and detail-oriented Mentorship Coordinator to ensure the smooth execution of mentorship-related activities. The ideal candidate will be responsible for coordinating with students, managing communication channels, resolving non-academic queries, supporting test execution, and serving as a central point of coordination for mentorship operations.

Key Responsibilities

• Establish and maintain effective communication channels with students.

• Create and manage WhatsApp communities for mentorship batches.

• Handle and resolve students non-academic queries promptly and professionally.

• Coordinate the smooth conduct of mentorship tests and related activities.

• Act as a central coordinator between mentorship centres to ensure seamless operations.

• Maintain student records, attendance, and mentorship-related data.

• Prepare and manage reports using MS Excel.

• Coordinate with internal teams to ensure timely communication and issue resolution.

• Utilize AI tools to improve operational efficiency and streamline routine tasks.

• Support additional mentorship-related administrative activities as assigned.

Required Skills & Qualifications

• Bachelor's degree in any discipline.

• Basic understanding of the UPSC Civil Services Examination (CSE) ecosystem.

• Good communication and interpersonal skills.

• Strong proficiency in MS Excel.

• Familiarity with AI tools such as ChatGPT, Gemini, or similar productivity tools.

• Excellent organizational, coordination, and problem-solving abilities.

• Ability to manage multiple tasks in a fast-paced environment.

• Attention to detail and a student-centric approach.

Preferred Qualifications

• Prior experience in coordination, operations, student support, or the EdTech sector will be an added advantage.

• Experience in handling large student communities and cross-functional coordination is preferred.